Shipping & Delivery
Our products are made to order and each piece is carefully crafted to perfection for the wearer.
Allow us 20 to 28 business days to ship the product out to you or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. We understand that are delivery timelines are longer than you are used to.
We hope to shorten our timelines in the future and we hope you like our products.
BOMBAY STREET STYLE LLP is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9082832197 or bombaystreetstyles@gmail.com
Refunds & Cancellation
BOMBAY STREET STYLE LLP believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
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Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
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BOMBAY STREET STYLE LLP does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
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In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.
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In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
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In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
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In case of any Refunds approved by the BOMBAY STREET STYLE LLP, it’ll take 6-8 days for the refund to be processed to the end customer.